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Resilience Community Navigator

The à-la-carte menu

Fund. Engage. Protect. Rebuild.

Use what your scenario needs.

Behind those four words sit nine capabilities. Each stands on its own and gets stronger with the others, so nothing here is all-or-nothing. Start with what the moment demands and add the rest as the response grows.

Each capability is marked with the phases it covers

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I

Fund and distribute

Money that reaches the right person, for the right purpose, with every dollar accounted for.

01

Resource Distribution & Payments

Move verified funds to the right person, with the right needs, at the right time, for the right purpose. Distribution runs across cards, mobile wallets, digital and cashless rails, and every transaction is tracked and accounted for from commitment to receipt.

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Serves funders, NGOs and public sector programsPowered by RedRose, distributions via SKUx, InComm, Pin4 and more
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02

Funder & Capital Alignment

Align corporate philanthropy, foundations and donor-advised funds to the work that needs them. Sticks-and-bricks projects and people-centered programs sit side by side, with impact reported against every dollar.

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Serves foundations, corporate philanthropy and donor-advised fundsPowered by ROAR Partners and the RCN platform
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II

Engage and navigate

A front door that answers, local navigators who show up, and one record of who was served.

03

Intake, 311 & Multi-Language Support

A front door that answers. An AI assistant handles eligibility questions, FAQs and 311-style requests in many languages, by chat and by voice, and hands complex cases to a person. With One & Done intake, applicants tell their story once and reuse it across the programs that can help.

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Serves residents, case teams and overwhelmed hotlinesPowered by Crescendo
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04

Community Navigators & Boots on the Ground

Source, credential and support the local people who do the work. Navigators carry offline-first field tools, referrals and multi-service coordination, so help arrives with a face, not a form.

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Serves CBOs, VOADs and long-term recovery groupsPowered by RCN platform with Sustain Impact Navigator
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05

Case & Program Management

One system of record for who was served, and how. Contacts, cases, initiatives, programs, projects and surveys, across the full lifecycle of an event and the years around it.

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Serves NGOs, program officers and auditorsPowered by RCN platform
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III

Alert and protect

Know the risk early, reach everyone before the event does.

06

Alerts & Real-Time Communications

Reach everyone before the event does, including people who are not looking at a phone. Mass notification and real-time alerts across a mesh of screens: public channels light up automatically, privately owned displays join with their owner's permission, and the same event speaks differently to a family, an employer and a funder. Mesh communications hold when networks fail.

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Serves the public sector, emergency managers and employersPowered by EZY PA and AccuWeather
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07

Data & Risk Intelligence

Know the risk before pricing the response. Risk profiling, modeling and scenario options through the Resilience Data XChange, so preparation is targeted rather than general.

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Serves funders, insurers and plannersPowered by Cotality, RiskThinking.AI and BusinessFlare
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IV

Rebuild and future-proof

From damage to a stronger home, with the whole operation visible in one place.

08

Retrofit, Restoration & Rebuild Marketplace

Rebuild workflows that actually move. Funders, insurers, contractors and homeowners work in one place, certified vendors are coordinated, and completion is independently verified before funds release.

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Serves homeowners, insurers, contractors and fundersPowered by BuildSOS
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09

Mission Control Dashboard

The enterprise command surface. Real-time outcomes across every program and every partner, on desktop for the operations room and on mobile for the field.

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Serves executives, program directors and fundersPowered by RCN platform
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Volunteers sorting food at a community hall

Found your set?

Tell us your scenario and which capabilities fit it. We will set you up to walk through the platform yourself, and arrange showcases for the rest.